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Nice place, excellent staff, very helpful and friendly. We enjoyed our stay and would recommend this place warmly. Hanoi, we will be back and of course with you guys. Thanks for all your help. Review by: A booker, Canada | 24th October 2008 The stuff was very very friendly and helpful! The position of the hotel is ideal, althought it\'s not noisy at all. I liked the Internet zone, the lobby with the reception was very nice and inviting. Our room was very modern clean with a beautiful bathroom, shower. Beds were plush, pillows were soft and linen wash fresh and clean. Review by: passchenker2238, Switzerland | Couple 25-30 | 19th October 2008
Lovely little hotel frenche style located at the limit of Hanoi Old town , 10 minutes by car to the Hoam Kiem lake -Hanoi touristic center Nice little clean new refurbished room and bathroom We choose a room without window -located oposite of the street so it was very quiet. The staff was realy frendly, gentel and helpfull and provide us with all the information that we need They organised a lovely Christmas party (free) for all the guest I will recomende this hotel to mine friends Ileana - Canada Review by: leana Georgescu | Date Stayed: 2008-01-15 The hotel is well run and quite new with facilities of a good standard. We found the staff keen to please and the breakfast provided of a basic standard. On the downside the hotel fronts a very busy road so the front rooms have constant traffic noise. Also, we were disappointed that when it came time to pay the bill a service tax was added even though the price quoted on Rates to Go already included the tax. However the tax was removed without argument when this was pointed out. Review by: Joanne & Peter Bredhauer | Date Stayed: 2007-11-17  Stayed there for 3 nights. Excellent staffs who made our stay a good experience about their hospitality. From the time our van stopped infront of the hotel ( We pre- arranged a van with the hotel because we were group of six and lots of bags ) , The staffs welcome us by theirs warm smiles . Despite there' no elevator, the staffs carried all our luggages into our rooms, a hard work i must say. We got 3 rooms: 2 on 3th floor and mine was on 4th floor ( i called it was my penthouse).Room at the back of the hotel was slightly smaller than room at the front but much more quieter. All rooms were clean, mine was the largest which accomodated 3pp ( me, hubby and grand daughter ) still some space to moved around. Nice touched of them was fresh fruit plate and a rose which changed every day and add a nice color to the room. I personal like their light hardwood floor more tha the dark one at Elegance 2. When we came back from HaLong bay tour,they changed us to 1st and 2nd floor which help me& hubby a lots w/o crept on the stairs but had to deal with the noise. During our stay there' was some hiccup but it was beyond their control, Mr Quy the hotel manager tried his best to accomodated us, and when we checked out for Saigon, Mr Quy gave us a free transfer to Noi Bai airport worth 12US$. Their staffs tried their best to help us whatever and whenever we request/asked them. Definitely i will go back to Hanoi and stay there again. Will stay here again if we come back to Hanoi . Reviewer: Nicola C. of Milan, Italy | Reviewed: August 19, 2007 I stayed in Brothers hotel for 2 nights. Enjoyed my time there with very friendly people, very clean room and good service. |
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